Last Updated: October 12, 2025

At Solo Branch Studio, registered and based in the Netherlands, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or play our games, in compliance with the General Data Protection Regulation (GDPR) and Dutch privacy laws.

Data Controller: Solo Branch Studio, Netherlands

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us via email or contact forms
• Subscribe to our newsletter or updates
• Participate in our community forums or Discord server
• Create an account in our games (if applicable)

This information may include: name, email address, username, and any other information you choose to provide.

Automatically Collected Information

When you visit our website or play our games, we may automatically collect certain information, including:

• Device information (device type, operating system, browser type)
• IP address and general location information
• Game usage data and statistics (for game improvement purposes)
• Cookies and similar tracking technologies

Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: For marketing communications and cookies (where required)
• Contract: To provide our games and services you've requested
• Legitimate Interests: To improve our services, prevent fraud, and maintain security
• Legal Obligation: To comply with applicable laws and regulations

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our games and services (Legal basis: Contract, Legitimate Interest)
• Respond to your inquiries and provide customer support (Legal basis: Contract)
• Send you updates, newsletters, and marketing communications (Legal basis: Consent - you can withdraw at any time)
• Analyze usage patterns and improve user experience (Legal basis: Legitimate Interest)
• Detect, prevent, and address technical issues or fraudulent activity (Legal basis: Legitimate Interest)
• Comply with legal obligations (Legal basis: Legal Obligation)

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our website and games (e.g., hosting services, analytics)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information with your explicit consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie settings through your browser, though disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal information:

• Right of Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal data in certain circumstances
• Right to Restriction of Processing: You can request that we limit how we use your data
• Right to Data Portability: You can request a copy of your data in a structured, commonly used format
• Right to Object: You can object to certain types of processing, including direct marketing
• Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time
• Right to Lodge a Complaint: You can file a complaint with a supervisory authority

How to Exercise Your Rights

To exercise any of these rights, please contact us at hello@solobranch.com. We will respond to your request within one month, as required by GDPR.

Filing a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

Autoriteit Persoonsgegevens
Postbus 93374
2509 AJ Den Haag
The Netherlands
Website: autoriteitpersoonsgegevens.nl
Phone: (+31) - (0)70 - 888 85 00

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Third-Party Links

Our website and games may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

International Data Transfers

As a Netherlands-based company, we primarily process data within the European Economic Area (EEA). However, your information may be transferred to and processed in countries outside the EEA, including countries that may not have the same level of data protection laws.

When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries with an adequacy decision by the European Commission
• Other legally approved transfer mechanisms under GDPR

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights under GDPR, please contact us at:

Solo Branch Studio
The Netherlands
Email: hello@solobranch.com